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Out of hours call handling

This contract closed on 9 Oct 2026. See open community and public services contracts.

Key facts
BuyerPhoenix Community Housing
WhereLondon
Value£38k
Deadline9 Oct 2026
Published20 Aug 2026
SectorCommunity and public services
Suitable for SMEsYes, says the buyer
SourceFind a Tender

Read the official notice

What the buyer says

Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.

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